KCJ Booking, Payment, & Cancellation Policy
Booking: For portrait and event sessions there is a non-refundable session retainer required to book and hold the date for your session and serves as a cancellation fee. For portrait sessions, there's a $75 deposit. Event deposit is 50% of the total cost of the session. The fee can be credited towards a future date used within 30 days of the original session date upon photographer's approval. Any time over the originally agreed upon time frame will be billed additionally at $250/hr. All remaining balances are due at the time of the session.
Payment: All payment and packages can be paid via cash, check, cash app (@kcjworks), Venmo (@carter-brown-8), credit card and PayPal (with additional service charges applied for credit card and PayPal). If a client pays by check, the check must clear and any uncleared check will have an additional fee of $35 to cover bank fees.
Cancellation policy: For canceled portrait and event sessions, the client forfeits their session retainer paid at time of booking. Upon the photographers approval, the retainer can be used as a credit for a future date within 30 days when given a 72 hour cancellation notice. Cancellation must be made in writing by mail or email.
If KCJ Works cannot honor this contract due to fire, weather, severe illness, an act of God, or anything beyond the control of both parties, then the photographer will return the retainer fee with no other obligation or liability with respect to the contract.
Please note: Rates are subject to change up to the date of booking retainer reservation. Regular session rates do not include extended travel and additional time.
COVID-19 Guidelines: All KCJ Works staff are fully vaccinated and respectfully taking CDC precautions. If you or your family have tested positive or come in close contact with anyone positive for the COVID-19 virus, please communicate with us as soon as possible, reschedule your booking, stay home, and get healthy!
